Pricing that fits how dealerships operate

Start with service + feedback & Expand to Sales + Service + Feedback when you're ready—without complexity.

Clear scopeFast rolloutOEM-ready reporting

Which option fits your dealership?

Single Location
(Service + Feedback)

Start with Service recovery and feedback automation

Single Location
(Sales + Service + Feedback)

Full suite for complete dealership operations

Dealer Group
(Multi-Branch)

Centralized control for multiple locations

Always Included in Every Plan

Unlimited feedback submissions
Unlimited user accounts
Role-based access
Standard dashboards
Audit logs for actions
Secure data + backups
Onboarding support
Go-live support

Simple, Transparent Pricing

Choose the plan that fits your business. Unlimited feedback, unlimited users, no hidden fees.

Starter

₹16,500/month

For single-location dealerships starting with Service + Feedback

Feedback Automation (Service)

In-store Tablet + Link invites (WhatsApp/SMS) to capture service experience in real-time and trigger quick recovery before OEM impact.

Advisor Mobile App

View customer feedback instantly, take recovery actions, and update status from the workshop floor.

Service Manager Mobile App

Monitor low-score alerts and SLA timers, approve actions, and control resolutions with full case visibility.

Service Growth Engine (Lite)

SmartDue + QuickSlot + DriveReady to lift repeat service bookings.

CRM Desk (Lite)

Customer list, case follow-ups, reminders, and simple activity log.

Always Included
Unlimited feedback submissions
Unlimited user accounts
Advanced AI analytics
Priority support
RECOMMENDED

Advanced

₹22,500/month

Full Sales + Service + Feedback suite for single-location dealership

Includes everything in Starter, PLUS!

Sales Growth Tools (Trust Pass + LeadSpark)

Trust Pass invites + LeadSpark QR / Referral / Campaign to capture and convert leads.

Sales Mobile Apps (Manager + Executive)

Lead management on the go with follow-ups, outcomes, and team visibility.

Principal / GM Mobile App

Leadership control room for Sales + Service — track NPS/CSI, at-risk customers, open cases/SLA risk, and verified closure with branch-wise insights.

Service Growth Engine (Full 5 tools)

SmartDue, QuickSlot, PromisePack, DriveReady, PriorityCare for every customer type.

Feedback Automation (Sales + Service)

Unified feedback for showroom + service — Tablet/link invites, early risk signals, and stronger recovery controls with SLA discipline and better closure.

CRM Desk (Full)

Unified CRM workspace for Sales + Service—leads, customers, cases, reminders, and outcomes with complete activity timelines.

Privilege Wallet & Retention Engine

Earn-redeem privileges, expiry + win-back triggers, and repeat-visit lift tracking.

Executive Dashboard for Insights

CSI/NPS/CSI + at-risk customers, SLA risk, verified closure, retention impact.

Always Included
Unlimited feedback submissions
Unlimited user accounts
Advanced AI analytics
Priority support

Enterprise

Custom

For multi-branch dealer groups and premium operations needing central control and governance.

Includes everything in Advanced, PLUS!

Multi-Branch Control Room

Branch-Level Reporting & Benchmarking

Centralized Proof Center (OEM Audit Ready)

Unified CX Risk Shield Insights

Data Export & Audit Pack

Multi-Branch Pricing Advantage

Multi-Branch Support & SLA

Always Included
Unlimited feedback submissions
Unlimited accounts
Advanced AI Analytics
Dedicated success manager
Enterprise Ownership Model

One-Time CDES License + AMC

For large automotive dealerships and dealer groups who prefer ownership over monthly subscriptions.

Contact Sales

License Includes

  • Lifetime CDES Core License
  • In-Store Feedback System
  • Three Roles Mobile Apps
  • Customer Care Action Dashboard
  • Unlimited Feedback & Users

Enterprise Controls

  • Multi-Location & Group Control
  • Centralized Principal Dashboard
  • Role-Based Access & Audit Logs
  • Data Ownership & Portability
  • OEM-Ready Reporting

AMC Coverage

  • Continuous Feature Upgrades
  • AI & Analytics Improvements
  • Security & Compliance Updates
  • Priority SLA & Support
  • Infrastructure & Performance Monitoring

Pricing customized based on locations & scale.

Implementation Timeline

Go live in 1-2 weeks

1

Week 1

Setup + roles + training

  • System configuration
  • User roles & permissions
  • Team training sessions
2

Week 2

Pilot + tuning + rollout

  • Pilot run with real cases
  • Fine-tuning workflows
  • Full production rollout

What we need from you:

Branch details
Role list
WhatsApp/SMS sender approval (if needed)
Existing DMS/CRM touchpoints (optional)

ROI & Business Impact

Outcomes that justify the investment

Increase Repeat Service Bookings

Bring customers back with smart campaigns

  • SmartDue reminders
  • Privilege Wallet loyalty

Multi-Source Lead Generation

Capture more enquiries from walk-ins, referrals, QR, and campaigns

  • Trust Pass invites
  • Owned task tracking

Improve Lead-to-Bookings

Convert prospects with structured follow-up

  • Trust Pass invites
  • Owned task tracking

Stabilize NPS/CSI Outcomes

Reduce rating volatility with structured recovery

  • Faster detractor response
  • Verified closure tracking

Reduce Detractor Leakage

Prevent negative reviews and reputation damage

  • SLA-driven ownership
  • Escalation protocols

Pricing FAQs

Yes. Start with the Starter plan for Service + Feedback, then upgrade to Advanced when you're ready to add Sales tools. No migration hassle.

1–2 weeks. Week 1 for setup and training, Week 2 for pilot and full rollout. We handle the heavy lifting.

Yes. The Enterprise plan includes multi-branch control room, benchmarking, and centralized alerts for dealer groups.

Yes. All plans include audit logs. Advanced and Enterprise plans include the Proof Center with export-ready OEM documentation.

Subscription: monthly payment, cloud-hosted, automatic updates. License: one-time payment, optional on-premise, annual AMC for support and updates.

You do. All customer data, feedback, and logs belong to your dealership. We provide secure storage and backup.

We guide you through sender ID approval with your telecom provider. Setup takes 3–5 days. You can use our shared number initially if needed.

Yes. All plans include onboarding training for your team during Week 1. Advanced and Enterprise plans include ongoing coaching support.

No. All plans include unlimited user accounts and unlimited feedback submissions. No hidden caps.

Starter: email support. Advanced: priority support with faster response times. Enterprise: dedicated account manager with custom SLAs.